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24/7 Managed IT & Helpdesk
Remote support for users and devices, routine maintenance, patching, updates, network management and vendor coordination.
24/7 Managed IT + Security Operations
Reliable IT. Strong security. One accountable partner.
hexCode Sdn Bhd is a Malaysian Managed Service Provider combining proactive IT management, Microsoft 365 administration, NOC/SOC monitoring and cybersecurity in a single, accountable partnership.
24/7NOC & SOC Monitoring
99.9%Target Uptime SLA
MSP + MSSPBundled Coverage
ISO / NISTAligned Frameworks
Core Services
End-to-end IT management with integrated security.
Designed for organisations that want one partner responsible for keeping users supported, infrastructure stable, cloud services secure and risks managed.
NS
NOC & SOC Monitoring
Continuous monitoring across servers, network devices, cloud services and security alerts to detect outages and threats.
ES
Endpoint & Email Security
EDR/MDR for workstations and servers, advanced anti-phishing, anti-malware protection and DNS/web filtering.
M3
Microsoft 365 & SaaS
Administration for Exchange Online, Teams, SharePoint and OneDrive with MFA, DLP, threat protection and backup.
DR
Backup & Disaster Recovery
Automated backups for critical systems and cloud resources with recovery planning to minimise downtime.
VC
vCIO, Training & Procurement
Strategic IT planning, cybersecurity awareness training, policy guidance and hardware/software sourcing.
Why hexCode
Comprehensive coverage from one accountable partner.
One accountable partner
Managed IT and security under a single agreement with clear SLAs — not separate vendors and blame games.
Security-first mindset
Every service is designed with security controls, monitoring and response in mind — beyond baseline MSP coverage.
Compliance-ready
Aligned with ISO/IEC 27001, NIST CSF and NACSA guidelines — with PDPA-aware processes for Malaysian organisations.
Security Posture Assessment
Review cyber maturity and compliance readiness across governance, identity, endpoint/server hardening, network, Microsoft 365/SaaS, backup and logging.
- Benchmarked against ISO/IEC 27001/27002, NIST CSF, NACSA and PDPA.
- Deliverables include maturity scorecard, risk heatmap and 30/60/90-day roadmap.
Penetration Testing (VAPT)
Authorised, real-world attack simulation across external/internal network, web and API, Active Directory and cloud configuration.
- Methodology follows OWASP WSTG/ASVS, NIST SP 800-115 and PTES.
- Findings mapped to MITRE ATT&CK and scored with CVSS v3.1.
Get Started
Ready to protect and optimise your IT environment?
Talk to our team about a bundle that fits your users, systems and compliance goals.